APPLICANT INFORMATION - ONLINE SALES ASSISTANT

Nate here, brewer and co-founder at Tree House.  We are looking for an upbeat and hard working individual to join our very tight family here at Tree House with the position of Online Sales Assistant. This opportunity is PART TIME. The deadline for applications is Thursday, April 27th at 8 PM. 

JOB DESCRIPTION:  

This position comes at an exciting time for Tree House Brewing Company.  We are on the cusp of opening a new state of the art brewery and retail shop while morphing our existing facility into a laid back environment for beer lovers to enjoy. The online sales assistant will work closely assisting Lauren, our retail & online sales manager, with fulfilling online merchandise orders for a rapidly expanding and high volume online merchandise store and the long term development of the online store. This is an exciting, fast-paced job well suited for an individual who takes pride in customer service and attention to detail. This position based in our Charlton, MA facility with potential for full time for the successful candidate.

JOB RESPONSIBILITIES:

  • Assist and support in selling Tree House merchandise products online
  • Pack orders received via website’s online store in a professional, timely and clean fashion
  • Deliver exceptional customer service via online sales
  • Handle all online returns and customer inquiries regarding orders
  • Manage online sales inventory
  • Maintain a tidy and well organized work-space
  • Interface with Shipping & Receiving for timely pick up of packages
  • Photograph and catalog online sales inventory
  • Work with online sales manager to develop new merchandise

EXPERIENCE & SKILLS

  • Relevant experience in a fast paced retail environment is a plus

  • Communication and customer service skills

  • Ability to complete repetitive tasks with consistency and attention to detail

  • Organization, cleanliness, and ability to present packages in a clean and artful manner

  • Ability to multitask and work cooly and professionally under extreme time constraints

  • Must be able to work long hours on your feet; lift 50 lbs; push 150 lbs.

  • Desire to learn about the history of Tree House, our vision, and our beer

  • Basic computer skills for adding and editing online inventory required; photography skills a plus

  • Longstanding knowledge of Tree House's history and beer archive is a plus

  • Flexibility is a requirement of this position - if your schedule is not flexible you will not be considered.

Benefits:

  • Sick days / Time off as needed, within reason

  • Merchandise & beer credits

  • Opportunities to represent Tree House at festivals and pouring events

At Tree House, we encourage dissent, critical thinking, and an ongoing desire to improve. Our number one stated goal is to make the best beer in the world and serve it in the most friendly and comfortable environment possible - that is our obsession, and that is what drives us to do what we do.  You can read our founding principles here. 

Thanks for reading.  Please send relevant information and references to jobs@treehousebrew.com with the subject:  APPLICATION - Online Sales Assistant

Thanks!

-nate