APPLICANT INFORMATION - RETAIL STAFF MEMBER

Nate here, brewer and co-founder at Tree House.  We are looking for an upbeat and hard working individual to join our very tight family here at Tree House with the position of Retail Staff Member. This opportunity is PART TIME and requires relevant customer service experience. The deadline for applications is Thursday, April 27th at 8 PM. 

JOB DESCRIPTION:  

This position comes at an exciting time for Tree House Brewing Company.  We are on the cusp of opening a new state of the art brewery and retail shop while morphing our existing facility into a laid back environment for beer lovers to enjoy. The retail staff member will work closely with Lauren, our retail manager, and the rest of our exceptional team to help make the Tree House experience the best experience the beer world has to offer. This is an exciting, fast-paced job well suited for an individual who takes pride in customer service and providing a memorable experience.  This position will begin in Monson, MA but transfer to our new Charlton facility over time.  

You will be responsible for the following, with other tasks as necessary:

  • Educating our customers on the history of Tree House, our philosophy, and our beer

  • Guiding customers through the retail process.

  • Can packing, can sales, and checkout operation

  • Speedy and accurate growler fills with great care of the product

  • Flavor profile assessment

  • Assuring clean facilities / Keg line cleaning weekly

  • Organizing and assisting with merchandise inventory

  • Record keeping

  • Tirelessly working to maintain the friendly and welcoming atmosphere at Tree House

  • Many other retail related tasks as required

Required experience, skills, and flexibility:

  • Relevant experience in a fast paced retail environment

  • Refined and educated beer palate

  • Proven communication and customer service skills

  • Ability to multitask and work cooly and professionally under extreme time constraints

  • Must be able to work long hours on your feet; lift 50 lbs; push 150 lbs.

  • Understanding and knowledge of the needs of artisan product consumers / broad craft beer knowledge & passion

  • Desire to learn about the history of Tree House, our vision, and our beer

  • Longstanding knowledge of Tree House's history and beer archive is a plus

  • Flexibility is a requirement of this position - if your schedule is not flexible you will not be considered.

Benefits:

  • Sick days / Time off as needed, within reason

  • Merchandise & beer credits

  • Opportunities to represent Tree House at festivals and pouring events

At Tree House, we encourage dissent, critical thinking, and an ongoing desire to improve. Our number one stated goal is to make the best beer in the world and serve it in the most friendly and comfortable environment possible - that is our obsession, and that is what drives us to do what we do.  You can read our founding principles here. 

Thanks for reading.  Please send relevant information and references to jobs@treehousebrew.com with the e-mail subject:  APPLICATION - Retail Staff Member.  

Thanks!

-nate